What Can I Do For You?
Here is the list of the services I am offering as your Virtual Assistant. Please see below:
Administrative Support
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Answer and direct phone calls
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Organize and schedule meetings and appointments
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Maintain contact lists
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Produce and distribute correspondence memos, letters, faxes, and forms
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Assist in the preparation of regularly scheduled reports
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Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
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Book conference calls, rooms, taxis, couriers, hotels, etc.
Customer Service Support
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Answering telephonic and e-mail inquiries in a timely manner.
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Assisting in processing and updating the medical claims for payments and adjustments.
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Process medical documents for further review.
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Coordinate with the Medical Practitioners and Facilities for any assistance regarding their patients' concerns.
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Assign Primary Care Physician to assist the patients in order to have an initial visit.
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Advising healthcare professionals regarding co-payments and patients' coverage.
Content Writer
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Research industry-related topics (combining online sources, interviews, and studies)
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Write clear marketing copy to promote our products/services
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Proofread and edit blog posts before publication
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Conduct simple keyword research and use SEO guidelines to increase web traffic
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Promote content on social media
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Identify customers’ needs and gaps in our content and recommend new topics
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Update website content as needed
Social Media Management
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Perform research on current benchmark trends and audience preferences
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Design and implement social media strategy to align with business goals
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Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos, and news)
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Monitor SEO and web traffic metrics
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Collaborate with other teams, like marketing, sales, and customer service to ensure brand consistency
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Communicate with followers, respond to queries in a timely manner and monitor customer reviews
Data Entry
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Insert customer and account data by inputting text based and numerical information from source documents within time limits
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Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry
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Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output
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Research and obtain further information for incomplete documents